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How business financing can increase your bottom line in 2019
As you close out the books on 2018, you’re ideally ending the year firmly in the black. Looking ahead to the new year, your sights may be set on increasing your business profitability even further. Trimming expenditures or increasing prices could result in a healthier bottom line, but financing could give your profits an even […]
Customer satisfaction pays
If you’re in business, you’re in sales. And as anyone who’s ever gone through sales training will affirm, selling is inextricably linked to Customer Satisfaction. This intuitive universal truth is supported statistically, in study after study. And it applies to small businesses as well as large multinationals—in both the retail and the B2B space. As […]
Excel at customer and client service
Every small business has customers or clients. (Most retail businesses have customers; most non-retail businesses have clients). However you define your relationship with the people who buy from you, they will, at some point, need some extra “tender loving care” (TLC). The customer or client will believe: • something they purchased doesn’t work properly • […]
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